We have activity hubs, Warm Welcomes, across the borough where you’ll get a friendly welcome to participate in activities and keep warm, have a free or low-cost healthy meal or just get some advice.
For details of opening hours and activities visit our warm welcomes page.
How to contact the cost-of-living and welfare benefits team
If you are a resident of Hammersmith & Fulham the cost-of-living crisis team can help you to access support for the cost-of-living crisis. The team can provide guidance and advice on services and support across the council and wider.
You can:
Alternatively, you can email us at costoflivingteam@lbhf.gov.uk
Or use our web assistant to help you find the information you need. You can ask for help from an advisor during office hours. See the speech icon in bottom-right corner of the screen.
Council tenants can contact the welfare benefits team advice line direct on 020 8753 5566 or email welfare.benefit@lbhf.gov.uk
At this difficult time, we’re aware that vulnerable residents are being offered loans at astronomical rates of interest.
You can report loan sharks to the Illegal Money Lending Team, organised by Trading Standards. Please do not let them prey on you or your loved ones.
For more details, visit Stop the Loan Sharks.
The website provides information on how loan sharks work and will help you avoid them – especially as some masquerade as friends.
Help for Households – Get government cost-of-living support
For guidance on getting extra payments to help with the cost of living if you’re entitled to certain benefits or tax credits see Cost of Living Payments (GOV.UK).
Do you live in Hammersmith & Fulham? If so, you can get advice on how to claim these benefits. Please call our cost-of-living crisis team on 0800 917 6994.
Our latest Cost-of-Living crisis booklet will be distributed to all schools, libaries, GPs offices and local charity partners. It is packed with details about the help and support available – including from our dedicated team.
Read the booklet here on Yumpu.com
You can translate our plain text version of the H&F Cost-of-Living guide into more than 100 different languages.
Mencap has produced easy read guidance explaining the cost of living crisis.
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